Oct 17, 2019 macOS Catalina includes a new app called Music, which uses a very similar app icon to the one once used by iTunes. This is where you go to stream Apple Music, access previously purchased music, manage your local music library, and make new digital purchases on the iTunes store. This is also where you can find Apple’s library of music videos.
Do a Spotlight Search for it. Swipe down from the middle of the home screen to bring up the search field, type iTunes into the text field and see if the app appears in the search. If it's in a folder, the name of the folder will appear to the right of the app name and icon. If it appears in the search but you can't find which screen it is on you can go to Settings>General>Reset>Reset Home Screen layout. That will return the home screen to out of the box condition.
Check Settings>General>Restrictions>iTunes Store and make sure it has not been disabled,
Swipe from screens to screen to look for it.
IF none of those suggestions work, you may have deleted the app. Reinstall it if necessary.
- Go to the App Store.
- Search for the app. Make sure that you use the exact name of the app. Find the correct name of built-in apps.
- Tap to restore the app.
- Wait for the app to restore, then open it from your Home screen.
Mar 14, 2017 7:42 AM
Although the MacBook Air and MacBook Pro with Touch Bar officially support Touch ID authorization of both App Store and iTunes purchases, setting it up can be a bit of a process. At first, I couldn't get Touch ID to work at all in either application; thankfully, through some troubleshooting, I managed to figure out a good process for enabling the feature for both stores. Here's how to get Touch ID working with each app.
First: Check your software
In order to use Touch ID for iTunes and Mac App Store purchases on your MacBook Air or MacBook Pro with Touch Bar, you need the latest software. If you're having trouble getting Touch ID to work with iTunes or the App Store, make sure your Mac's operating system is up to date.
- Click on the Apple icon in the upper left corner of your Mac.
- Select About this Mac. You should see macOS Catalina with the version number under it. If you are running an older version of macOS, update it now.Source: iMore
To update macOS:
- Click on the Apple icon in the upper left corner of your Mac.
- Click on **System Preferences.Source: iMore
- Click on Software Updates.
- Click on Update Now. Enter your password if prompted.
- Click on Restart when prompted.Source: iMore
Second: Re-trigger permission to use Touch ID for iTunes and Mac App Store purchases
Can't Find Itunes App On Mac
- Click on the Apple icon in the upper left corner of your Mac.
- Click on System Preferences.Source: iMore
- Select the Touch ID preference pane.
- Uncheck the iTunes & App Store checkbox under 'Use Touch ID for'.
- Re-check the iTunes & App Store check box.
- Enter your computer password (not the password for your Apple ID).Source: iMore
- Visit iTunes or the Mac App Store apps and navigate to an item you'd like to download.
- Press the Buy button on an app or song you'd like to download.
- Enter your Apple ID password.
- Press Yes when it prompts you to use Touch ID for future purchases.Source: iMore
The item you've chosen will begin to download; afterward, you'll be able to use Touch ID for all future purchases in that app.
Download Itunes On Mac
The iTunes Store and Mac App Store have separate Touch ID authorizations, so you'll need to repeat steps 7 - 10 in the other app if you'd like to use Touch ID in both stores.
Third: Give permission to use Touch ID to make purchases for iTunes and the Mac App Store
- Visit iTunes or the Mac App Store apps and navigate to an item you'd like to download.
- Press the Buy button on an app or song you'd like to download.
- Scan your fingerprint on your Mac's Touch ID sensor when prompted.
Questions?
Let me know in the comments.
Updated May 2020: Updated for the new MacBook Pro.
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